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Cookies Policy

What cookies Dale Mortgage Brokers use and why

Cookies are small text files, which often include a unique identifier that is sent by a web server to your computer, mobile phone or any other internet enabled device (“device”) when you visit a website. Cookies are widely used in order to make websites work efficiently and help provide us with business and marketing information to enable us to make informed decisions on the development of our websites.

We use the following types of cookies:

Essential - Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Performance - Performance cookies help owners understand how the website is used by visitors. This information can then be used to improve the way the website works.

Preference - Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Statistics - Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing - Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

Name   Description    Purpose  Type 
_RequestVerificationToken Prevents CSRF attacks Prevents CSRF attacks Session
has_js Registers whether user has activated JavaScript Essential Session
JSESSIONID Used by metrics.responsetap.com to preserve user states across page requests Essential Session
rc::a Used by Google to distinguish between humans and bots Essential Persistent
rc::b Used by Google to distinguish between humans and bots Essential Session
rc::c Used by Google to distinguish between humans and bots Essential Session

_lc.visitor_id.g11128833

_173.group.173
Used by Yomdel for tracking live chat Essential Session
_lc.vv.group173 Used by Yomdel for live chat Essential Session
adviserBranding To display the correct adviser / firm to user when navigating to website Essential Session
FontsLoaded Informs the site that fonts have successfully loaded Essential Session
lc_window_state.group173 Used by Yomdel for controlling state of live chat message window (i.e. open or minimised) Essential Session
message_text.group173 Used by Yomdel for sending live chat message Essential Session

notification(status_ping)

.group173
Used by Yomdel for maintain an active connection for live chat messages Essential Session
_osm_topt_token Used by openstreetmap.org to provide user with map view Essential 1 day
recent_window.group173 Used by Yomdel for tracking the active live chat message window Essential Session
auto_callback.group173 Used by Yomdel for live chat Essential Session
notification[personal_invitation].group173 Used by Yomdel for live chat Essential Session
adiLP Used by ResponseTap to allow linking of website visitor behaviour to telephone calls Performance 1 day
adiS Used by ResponseTap to allow linking of website visitor behaviour to telephone calls Performance 1 day
adiV Used by ResponseTap to allow linking of website visitor behaviour to telephone calls Performance 1 year
adiVi Used by ResponseTap to allow linking of website visitor behaviour to telephone calls Performance 30 minutes
_livechat Used by livechatinc.com to hide user’s personal customisation of LiveChat Performance 3 years
_livechat_lastvisit Used by livechatinc.com to store when user last used LiveChat Preference 3 years
3rdparty Used by livechatinc.com to hide user’s personal customisation of LiveChat Preference Session
main_window_timestamp# Used by livechatinc.com to hide user’s personal customisation of LiveChat Preference Session
_adiCookieCheck Provide statistics of what pages the user has visited and how often an ad click leads to a sale or other actions Statistics Session
_dc_gtm_UA-# Controls loading of Google Analytics script tag Statistics 1 day
_ga To generate statistical data on how visitor uses the website Statistics 2 years
_gat Used by Google Analytics to control request rate Statistics 1 day
_gid To generate statistical data on how visitor uses the website Statistics 1 day
_hjid To obtain data on visitor behaviour Statistics Persistent
_vwo_uuid_v2 Optimise website relevance to visitor Statistics 1 year
collect Send data to Google Analytics on user’s device and behaviour Statistics Session
ubpv Determines if visitor leaves website straight away Statistics 6 months
ubvs Collects information of user visits (frequency, duration) to website Statistics 179 days
ubvt Collects information of user visits (frequency, duration) to website Statistics 2 days
v.gif Used by visualwebsiteoptimizer.com to optimise website relevance to visitor Statistics Session
_hjTLDTest Used by HotJar to track how users interact with a page Statistics Session
_fbp Used by Facebook to deliver adverts Marketing 3 months
_gcl_au Used by Google AdSense for advertisement efficiency Marketing 3 months
_hjIncludedInSample Statistics for user’s navigation Marketing Session
ads/ga-audiences Used by Google AdWords to re-engage visitors based on behaviour Marketing Session
fr Used by Facebook to deliver adverts Marketing 3 months
i/jot Used by Twitter to allow third party advertisers to target relevant adverts Marketing Session
GPS Used by YouTube to enable geographical GPS tracking Marketing 1 day
IDE Used by Google DoubleClick to report user’s actions with ads Marketing 1 year
MUID Used by bing.com for Microsoft to track user across multiple domains Marketing 1 year
MUIDB Used by bing.com to register user data across websites to measure efficiency of ads Marketing 1 year
NID Used by Google to identify returning users for targeting ads Marketing 6 months
pagead/1p-conversion/# Used by Google to track interactions with ads Marketing Session
pagead/1p-user-list/# Used by Google to track interactions with ads Marketing Session
PREF Used by YouTube to keep statistics on how visitors use YouTube videos across different sites Marketing 8 months
r/collect Used by doubleclick.net to send user device and behaviour data to Google Analytics Marketing Session
test_cookie Checks if the user’s browser supports cookies Marketing 1 day
tr Used by Facebook to deliver ads Marketing Session
VISITOR_INFO1_LIVE Used by YouTube to estimate the user’s bandwidth for videos Marketing 179 days
YSC Used by YouTube to log statistics on what YouTube videos the user has seen Marketing Session

How to withdraw consent to, control and/or delete cookies

It is possible to remove cookies or block them from recording this information. You also have the option of blocking third party cookies only.

This option is generally found within the Options menu then Privacy section of your particular browser. Each browser is slightly different and constantly updating.

For more information consult the Help menu of your browser. The links below provide information on *how to manage cookies on popular browsers:

 Google Chrome
 Microsoft Edge
 Mozilla Firefox
 Microsoft Internet Explorer
 Opera
 Apple Safari

To find information relating to other browsers, visit the browser developer's website.

This information has been provided to show our commitment to legislation regarding cookie awareness so that you can understand what cookies we use and why we use them. This ensures transparency in the data collected on you.

Further information

https://ico.org.uk/for-organisations/guide-to-pecr/guidance-on-the-use-of-cookies-and-similar-technologies/
http://www.allaboutcookies.org


This policy was last updated 27th January 2020.

Because we play by the book we want to tell you that…

Your home may be repossessed if you do not keep up repayments on your mortgage.
There may be a fee for mortgage advice. The actual amount you pay will depend upon your circumstances.
A fee of £395 will be charged for arranging your mortgage. £95 is payable on application and £300 on receiving mortgage offer.

Need more help?

Contact us